Why Choose Howard Medical?

Howard Medical is your leading point-of-care solutions provider!
Point of Care Solutions
We understand that your needs are unique, we tailor our products and services to ensure your point-of-care solution is just that – a solution.  From our FREE initial assessment through design, installation, and maintenance, you have the peace of mind that you are now and always will be our top priority,  And by combining our commitment to customer service and our technology expertise with over 35 years of manufacturing experience, you begin to understand the substantial foundation Howard Medical is built upon.  Some of our customers refer to this as the “Howard Advantage,” however, we simply know it as the way we do business.

Key benefits for choosing Howard Medical:

  • The ability to purchase products at significant savings via your existing contracts
  • Access to a project manager that is available for questions and to provide support from the moment you place your order through installation
  • A manufacturer that ships carts constructed to your exact specifications
  • Tech support for the life of your Howard-branded purchases

Customer Service

The “Howard Advantage”:

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Customer Service is Our Top Priority

Did you know…The Howard customer support team is available 24/7, 365 days a year and is 100% US based?

Customer Service

We value our customers, that’s why Howard promises FREE telephone and web support for the life of every Howard-manufactured product.

We make ourselves available should you need us at any moment and with an average hold time of less than one minute, we are there to help you with any of your IT needs.

Have you heard of our Remote OnCall Support…?

Remote OnCall Support

We believe the fastest way to resolve any IT issue is to allow the experts to handle the problem.  That’s why our Remote OnCall Support team can gain full mouse and keyboard control of our client’s computers to expedite issue resolution through an instant and secure network.

This allows you to connect directly to our Customer Service Representatives by OnCall Supportrequesting support via our website without the frustration of complex phone support.

We ensure that the proper technician receives your request through session queues.

Our Remote OnCall Support system cuts down on the time and expense of on-site computer repair.

We can increase your support satisfaction by streamlining our productivity through “hands on” issue resolution.

Howard’s Support team is constantly working towards creating the ultimate customer service experience, the Remote OnCall Support system encourages you to rate our Customer Service Representative’s performance via an exit survey so that we continue providing incomparable service!

Visit our Support Team for help with all of your IT needs!

Support