Customer Service is Our Top Priority

Did you know…The Howard customer support team is available 24/7, 365 days a year and is 100% US based?

Customer Service

We value our customers, that’s why Howard promises FREE telephone and web support for the life of every Howard-manufactured product.

We make ourselves available should you need us at any moment and with an average hold time of less than one minute, we are there to help you with any of your IT needs.

Have you heard of our Remote OnCall Support…?

Remote OnCall Support

We believe the fastest way to resolve any IT issue is to allow the experts to handle the problem.  That’s why our Remote OnCall Support team can gain full mouse and keyboard control of our client’s computers to expedite issue resolution through an instant and secure network.

This allows you to connect directly to our Customer Service Representatives by OnCall Supportrequesting support via our website without the frustration of complex phone support.

We ensure that the proper technician receives your request through session queues.

Our Remote OnCall Support system cuts down on the time and expense of on-site computer repair.

We can increase your support satisfaction by streamlining our productivity through “hands on” issue resolution.

Howard’s Support team is constantly working towards creating the ultimate customer service experience, the Remote OnCall Support system encourages you to rate our Customer Service Representative’s performance via an exit survey so that we continue providing incomparable service!

Visit our Support Team for help with all of your IT needs!

Support

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Reshape Your Business Experience…

…With the new HP ElitePad

The HP ElitePad 900 was created with businesses in mind. The sleek design and accessories work to take the extra and unnecessary stress out of the work day!

ImageNo longer do you constantly need to worry about your battery dying in the middle of your work day.  The smart jacket is equipped with an additional battery to save you the time and effort of having to constantly recharge.

ImageThe full keyboard bridges the transformation gap from a tablet to a laptop with it’s ability to dock at the office in order to enhance productivity.

ImageThe durable materials, create a lightweight tablet that is built to last. The design is simple and offers a portable and effortless experience.

Key Features and accessories (Source):

  • The Smart Jacket has an additional battery to extend battery life, and work with out worry about recharging
  • Windows 8 and x86 compatibility for legacy apps arm you with the tools you need – and the confidence of a familiar PC experience. All driven by the latest Intel processors
  • Dock at the office and the HP ElitePad becomes your desktop PC. Add a full keyboard to boost your productivity or an additional screen for multitasking. Invest in your business, not batteries. Since the HP Long Life Battery offers up to a three-year life span, you can focus on the task at hand without the hassle of replacing your battery.
  • Log into Windows wirelessly with NFC technology.

Design (Source):

  • With durable materials like Corning, Gorilla, Glass 2 and machined aluminum, this tablet only feels lightweight. It’s built to last and designed to look great and work dependably everywhere from the boardroom to the warehouse.
  • It includes over 115,000 hours of HP testing and end-to-end diagnostics, and you get confidence built right in.
  • Contoured edges, an anti-smudge screen, aluminum buttons, and the executive pen make the HP ElitePad look and feel as good as it functions.
  • With a 25.6 cm (10.1″) diagonal, 16:10 display, you maximize your viewing space on the move. Spend less time scrolling. More time doing. And, thanks to support for tough, pen, or voice-based inupt, you can work the way that suits you best.
  • Get a 1080p camera in front for video calls. Shoot true-to-life photos and videos with an 8MP camera in back and a built-in-flash.

Deploy, Manage and Secure (Source):

  • A familiar set up experience, plus available HP Custom Integration Services, make the HP ElitePad simple to deploy in existing IT environments.  HP Global Series and Services ensure consistent support for business with international operations.
  • You’re protected with HP Client Security. HP BIOS Protection and Microsoft Defender help keep you up and running with enhanced defense against virus attacks and other threats.
  • Manage a fleet easily with Active Directory, domain join, and PXE boot support, along with HP Client Management Solutions. It’s one less thing to worry about for IT.
  • Keep sensitive data and devices in-house – and save both time and money. With optional do-it-yourself maintenance tools, updates are easy. Plus, protect your investment with an optional three-year limited warranty, so you know you made a wise choice.

Flexible Customization Options (Source):

  • It’s an equation for success. Work on your terms with a tablet that fits your business. A complete suite of accessories gives you the freedom to customize your device your way.
  • Whether it’s sales, design, education or healthcare, you’ll benefit from an assortment of industry-specific software and hardware options that have been thoroughly tested for compatibility.

Interested? Find your ElitePad and Accessories here.